How Long Does Recent Feed Recent Feedback Last on Your Profile for Uber

We're committed to your safety at Uber. We've established a Door-to-Door Safety Standard to help you feel safe every time you ride.

And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably.

FIND A RIDE FROM ALMOST ANYWHERE
Request a ride from 600+ airports and in 10,000+ cities around the world, the Uber app is a great way to make your travel plans stress-free. Request a ride on demand or schedule one ahead of time.

FIND A RIDE TO ALMOST ANYWHERE
Whether you're looking for style, space, or affordability, Uber can help you find the perfect ride to fit your needs:

Enjoy elegance and premium features with Uber Black
Ride with extra room (and more of your friends) with UberXL

All of these transportation options and more are available in one place with the Uber app.

SEE PRICE ESTIMATES
With Uber, you can see your price estimate up front before booking. That means you'll always have an idea of what you'll pay before requesting your ride.

YOUR SAFETY DRIVES US
We're committed to making every trip with Uber as safe as possible. That's why—in addition to our Door-to-Door Safety Standard—we've built new safety features and updated our Community Guidelines for respectful and positive experiences.

You can share your trip
Give your loved ones peace of mind while you're on a trip—you can share your location and trip status so they know you made it to your destination.

You can contact emergency services
You can call your local authorities directly from the app, and your location and trip details will be displayed so you can quickly share them with emergency services.

TIP AND RATE YOUR DRIVER
After every ride, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them right in the app.

Not all products are available in all markets.

To see if Uber is available in your city, visit https://www.uber.com/cities.
Follow us on Twitter at https://twitter.com/uber.
Like us on Facebook at https://www.facebook.com/uber.

Have a question? Visit uber.com/help.

What's New

Oct 3, 2022

Version 3.530.10001

We update the Uber app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Updates to improve localization across the app
- Various bug fixes & improvements

Love the app? Rate us! Your feedback keeps the Uber engine running.
Have a question? Tap Help in the Uber app or visit help.uber.com.

Ratings and Reviews

4.6 out of 5

1.2M Ratings

Over It

It's been a good run but I'm over it. As of recent, I keep having to order my rides 20-30 minutes early to get to work on time and even then, I don't get to work on time. People are so in a hurry to accept a ride that they accept rides knowing they are 30 minutes away and in the middle of dropping off someone else instead of letting the ride go to another person. I watched a person PURPOSELY drive in the opposite direction of my pick up location after they dropped off the other passenger (this was after I waited for about 15 minutes). It went from 13 minutes away to 28 all because the person seemed to keep driving home instead of just cancelling. That's ridiculous! The day before that I had another driver who decided to accept a ride knowing they were 30 minutes away and I ended up cancelling because even when 15 minutes passed they still hadn't dropped off their other passenger. I tried to hold on because I love Uber and it's perks, but it's not worth it with the recent surge of crappy drivers. There's no support number and I couldn't even report the person who drove in the opposite direction of my pick up location. I'm done. Account deleted. I'll be with Lyft from this point forward and I hope to have no issues.

Use at your own risk!

I heard so many good stories about people using Uber and being pleased with its service, but when my wife and I reached Los Angeles and decided to use it I found out the harsh reality. Unfortunately, Uber has become a master of deception using its large user base to suggest confidence, but after getting a quote for a little over 40 dollars, my wife and I ended up getting charged almost 100 dollars because of difference in "time" and "distance." I would be fine if that were the truth, but instead we had a driver that wasn't focused and missed his exit, then his phone died and we had to use our own phones to guide him. This resulted in us having to drive another 30 minutes just because their own driver didn't plan ahead or pay attention to the road. I will NEVER use Uber again because the only thing they did to "fix" the problem was give me 5 Uber bucks without any notification and then ignore any requests sent via app to find a proper resolution. So much for customer "support."
UPDATE
After a few days of trying to find out how to talk with support staff directly I was able to reach a satisfying solution. I believe the best way to avoid situations like this would be to make the app send a notification when support staff message you, instead of you having to dig and find out where to talk to them. Because of their understanding I may use Uber again, but just be wary about knowing where to contact anyone in case of a bad ride.

Hi, we are sorry to hear that your experience with the fares, driver-partner, and our support team response was not up to the mark and we'd want to improve the same for you. Drop more details regarding the same and we'd do the needed.

App Privacy

The developer, Uber Technologies, Inc., indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

• Purchases
• Contact Info
• Search History
• Identifiers
• Usage Data
• Other Data

Data Linked to You

The following data may be collected and linked to your identity:

• Purchases
• Financial Info
• Location
• Contact Info
• User Content
• Search History
• Identifiers
• Usage Data
• Sensitive Info
• Diagnostics
• Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

Uber Technologies, Inc.

Size

363.1 MB

Category

Travel

Compatibility

iPhone

Requires iOS 14.8 or later.

iPad

Requires iPadOS 14.8 or later.

iPod touch

Requires iOS 14.8 or later.

Languages

English, Arabic, Bengali, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Latvian, Lithuanian, Marathi, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Singhalese, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Vietnamese

Age Rating

4+

Location

This app may use your location even when it isn't open, which can decrease battery life.

Copyright

© (C) 2010-22 Uber Technologies, Inc.

Price

Free

• Developer Website
• App Support
• Privacy Policy

Supports

• 

  Wallet

  Get all of your passes, tickets, cards, and more in one place.

• 

  Siri

  Get things done within this app using just your voice.

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Source: https://apps.apple.com/us/app/uber-request-a-ride/id368677368

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